VAT Information
Most of our products are VAT exempt for the personal use of elderly and long term disabled persons and as such we do not include VAT in our quoted prices.
As a recognised supplier we are able to supply a simple online form qualification, no Doctors letters or other such documentation is necessary.
To claim VAT exemption on a purchase simply complete the VAT exemption box in the payment detail screen and enter the reason in the text box.
You may purchase on behalf of another person (mother, father etc) but this must be stated in the box, i.e. purchased on behalf of............who has......etc.
Formal guidelines of eligibility:
VAT law states that you must be ‘chronically sick or disabled’ to qualify for VAT relief.
A person is ‘chronically sick or disabled’ if they:
- have a physical or mental impairment that has a long-term and severe effect on their ability to carry out everyday activities
- have a condition that doctors treat as a chronic sickness (like diabetes, for example) or
- are terminally ill
A person with a temporary injury like a broken leg would not qualify, nor would a frail older person who was generally able-bodied.
A product or service must also be supplied for the 'personal and domestic use' of a chronically sick or disabled person to qualify for zero-rating. Things not covered by this include:
- products and services used for business purposes
- products made widely available for a group of people to use
products and services supplied to people who are staying or living in a hospital or nursing home, as part of their medical or surgical treatment or with any form of care.
